Resettlement process

Selection of the refugees

Firstly, the UNHCR (United Nations High Commissioner for Refugees) preselects the cases. Secondly, selection missions are organised by the CGRS (Commissioner General for Refugees and Stateless Persons), followed by cultural orientation missions conducted by Fedasil (Federal Agency for the Reception of Asylum Seekers). The refugees are selected according to the criteria in the Geneva Convention.


The IOM (International Organisation for Migration) organises the travel arrangements. Assisted by the FPS Foreign Affairs and the Belgian Embassies, the IOM helps providing the necessary authorisations to leave the country. The IOM also reserves national and international flights, accompanies the refugees on departure and provides assistance in transit and on arrival, including helping with immigration and customs formalities.

Formal asylum application in Belgium

On arrival in Belgium, the refugees submit an asylum application with the Foreigners' Office. This step is purely a formality given that their case is already known and has already received a positive opinion from the CGRS. Thus, the refugees are quickly granted a clear status. 

First reception

The first reception is managed by Fedasil, which allocates the refugees a place in the Federal reception centres of Sint-Truiden or Pondrôme.

While they are at the centre, the administrative affairs for the refugees are put in order (refugee statements and certificates of registration on the Aliens' register). The stay at the centre also gives the refugees direct and fast access to specialised social and medical services. Furthermore, every centre prepares a basic integration programme for these refugees.

Shift to the communes and integration

After their stay in a collective reception center, resettled refugees are accommodated in a local reception initiative (LRI) located in a commune. They have the right to stay in it for six months. In accordance with the new reception model, these local reception initiatives are accommodations made available to recognized refugees (in this case, resettled refugees) and managed by the PSWC’s (Public Social Welfare Centres within the communes).

The PSWC managing the LRI where resettled refuges are accommodated can be eligible to relocate them outside the reception network and to assist them for a year. The PSWC becomes in that case a fully-fledged resettlement operator: it ensures the refugees’ integration support and social assistance.

Complementary support is provided by the NGOs Caritas and Convivial, which in recent years, have gained experience in supporting resettled refugees. The ultimate aim of this support is for the refugees to function autonomously in Belgian society.